DR. YEVVON YI-CHI CHANG

Dr. Yevvon Yi-Chi Chang

TEL: +886-4-23590121 ext. 37708
E-MAIL: yevvon@thu.edu.tw

?Portfolio

EDUCATION

Ph.D. in Service Operations Management, School of Hospitality and Tourism Management, University of Surrey, Surrey, U.K

M.A. in Tourism and Hospitality Management, Middlesex University, London, U.K.

Le Cordon Bleu International Hotel and Restaurant Executive Management Program Certification

Certified Hospitality Educator (CHE) , America Hotel and Lodging Association

USA Fulbirght Senior Research Grant 2017/2018

EMPOLYMENT

• Director, Office of International Education and Program, TungHai University
• Assistant Professor, Department of Tourism and Hospitality Management, Kainan University
• The International Travel Catering Association, Research Officer, U.K.
• Flight Attendant (International Flight Route) China Airlines, Taiwan
• Small and Medium Entrepreneur Consultant of Ministry of Economics
• Review Committee, Study Abroad Project of Ministry of Education
• Moderator, Forum of the Development and Applications of Tourism Industry in Cloud Business, The Association of e-Tourism Taiwan
• Committe Panel, The 5th National Hospitality Entrepreneurship Competition
• Review Committee – the Wedding Banquet Reservation Contract of Department of Health Food and Drug Administration, Executive Yuan
• Hotel Evaluator of The 21st Summer Deaflympics Taipei, Department of Information and Tourism, Taipei City Government
• Committee Member of Urban Planner in Sihu Township, Changhua Conuty
• Review Committee, Evaluate the Proposal and Give Opinions on the New Law and Regulation of Casino and Gaming in Peng-Hu held by Legal Affair Bureau of  Legislative Yuan
• Review Committee of Taipei City Bilingual (Chinese/English), Department of nformation and Tourism, Taipei City Government

PROFESSIONAL CERTIFICATIONS

• Certificate of Seeding Instructor, Taiwan District – International Food and Beverage Service of CITY & GUILDS, U.K. National Development Initiatives Institute, Certified No. 970313011
• Certified MICE Professional Service Sector, Ministry of Economic, Taiwan, Certified No. 09702427380
• Food Safety Management System Auditor/ Lead Auditor ( ISO 22000 AND  HACCP)  Certificate SGS/SSCE/FSMSLAC/508118/P/907
• Qualicert Service Certification ( Mystery Audit) Lead Auditor Certificate SGS 2014/IN13188S/01018
• WSET level 2 Award in Wine Accreditation Number 600/1504/4
• Class C Skill Category of Chinese Cuisine Cookery, Taiwan, Certified No. 076-382585
• Class C Skill Category of Bakery-Pastry & Cake, Taiwan, Certified No. 077-248876
• Class C Skill Category of Food Baking – Bread, Taiwan, Certified No. 077-237739
• Class C Skill Category of Bartender, Taiwan, Certified No.150-073588
• Class C Skill of Hotel and Restaurant Service, Taiwan, Certified No. 013499
• English –Language Tour Manager, Taiwan, Certified No. (97) 001564
• English- Language Tour Guide, Taiwan, Certified No. (98) 003131,
• Travel Agency Manager ,Travel Councilor Association of R.O.C.
• Class B Category of International Etiquette Receptionist, Taiwan
• Certified of Carrier Personality Aptitude System, Taiwan, Cheers, 2014

TEACHING COURSES

Consumer Behavior in Hospitality、Franchise in Hospitality Management、Research Methods、Cultural and Creative in Hospitality、Hospitality Law、Service Quality Management in Hospitality、Service Operations Management in Hospitality、Service Marketing Management、Aviation Service Management、Business Service Etiquette